© The Accord Group 2019

  • Facebook Social Icon
  • LinkedIn Social Icon

Core Mediation Training

This 40 hour programme meets the training requirements for accreditation and has consistently been approved by the Hong Kong Mediation Accreditation Association Limited. The medium of instruction is English.

It is a highly interactive programme that comprises a combination of demonstrations, discussions, case studies, exercises, role plays and real-life examples presented by professional practitioners.

Through a thorough examination of the stages of the mediation process and the development of core mediator skills, this programme equips participants with a solid foundation which, upon successful completion, will enable them to act as sole mediators.

Main topics covered:

  • The Mediation Timeline and Process

  • Negotiation Skills and Mediation as an Extension of the Negotiation Process

  • Listening and Communication Skills

  • Summarising

  • Reframing

  • Questioning Skills

  • Preparing for Mediation

  • The Opening Statement

  • The Understanding, Negotiation and Agreement Phases of Mediation

  • The Role and Skills of the Mediator

  • Confidentiality

  • Acknowledgement

  • Understanding People's Perceptions

  • Understanding Key Underlying Issues

  • The Importance of an Agenda

  • Separate Meetings with Parties

  • Reality Testing

  • Doubt Creation

  • The Mediation Paradigm

  • Option Generation

  • Communicating Offers

  • Breaking Impasses

  • Dealing with Difficult People

  • Ethical Issues

  • Accreditation Process and Mediation in Hong Kong

  • Further Development as a Mediator

For details about upcoming course dates, prices and registration, click here.